Terms of Service
Website design and development services agreement.
1. Introduction
These Terms & Conditions govern the provision of website design, development, and related digital services by Astan Media to the client. By purchasing, commissioning, or using any services provided by Astan Media, the client agrees to be bound by these terms.
2. Services
Astan Media provides website design and development services which may include:
- Website design and visual concepts
- Website development and deployment
- E-commerce functionality
- Content management system setup
- Technical support and hosting
- Third-party software integration
3. Service Delivery
Services are delivered according to the agreed proposal, quotation, or scope of work. Delivery estimates are indicative unless expressly confirmed in writing. Project progress depends on client feedback, approvals, content delivery, and access to relevant systems.
4. Content & Assets
The client is responsible for supplying final approved content, images, branding assets, and legal text unless content creation services have been agreed separately. We are not responsible for verifying the factual or legal accuracy of content supplied by the client.
5. Revisions
Design and development services include a reasonable number of revisions within the agreed scope. Additional revisions outside the agreed scope may be chargeable.
6. Payment
We typically require a 50% deposit to begin work, with the remaining balance due upon project completion. Flexible payment plans may be available for larger projects.
7. Ownership
Upon full payment, the client owns the final website source code and content. We retain the right to use anonymised screenshots or descriptions for portfolio and marketing purposes unless explicitly agreed otherwise.
8. Liability
Astan Media uses reasonable skill and care in delivering services. We are not liable for delays caused by third-party providers, domain registrars, or hosting companies. Our liability is limited to the total amount paid for the services in question.
9. Cancellation
Either party may terminate the agreement with written notice. If the client cancels after work has commenced, the deposit is retained to cover work completed to date.
10. Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.